Nestlé is the largest food manufacturer in the world. The traditional Swiss company, which began its journey over 200 years ago with the sale of soluble milk powder, has today become a global corporation with over 2,000 brands and more than 350,000 employees in 186 countries. In Germany, Nestlé employees work at the Frankfurt headquarters and in 11 factories to implement the company’s credo “Good food, Good life” on a daily basis. However, the context in which we live is undergoing major changes. To meet the challenges of climate change and the urgent need for healthy nutrition, one also needs “good leadership”.
The survey of about 100 employees from all areas was incorporated into a pilot program: Based on the identified wants and needs, three individual learning paths with different focuses were developed, all supporting the envisioned vision of leadership and collaboration.
The twelve-week program began with an analysis of the personal mindset, i.e. the inner attitude toward the most important professional topics.
Conversation took place in a concentrated manner via the TheNextWe app:
Participants use it to talk to their coach via chat and audio calls. This distraction-free exchange allows for a high level of concentration in which important leadership questions are answered: Am I listening more than I am speaking? Am I leaving room for answers? Do I believe that I can only achieve real performance by working overtime - or does the best leadership consist of developing employees and valuing them with tasks? In this way, participants identified very practically what they themselves wanted to change in order to promote an open learning culture - and to increase their own wellbeing.
In the weeks that followed, practical application took place:
New behaviors were practiced - with the help of weekly tasks and impulses from the coaches and other interventions in the app.
The extremely high participation rate shows how important the program became for the participants: Only 9 of 2,298 scheduled coaching sessions did not take place. The participants report major improvements on the way to achieving the goals they have set themselves: